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Position: Nursery

Status: Full Time (up to 40 hours/week or maximum of 2,080 hours/year)

Position Overview: Nursery associates are employed to promote, merchandise, plant, maintain, and sell nursery stock, roses, perennials, and other plant material. Associates also answer phones and provide excellent customer service company wide.

Essential Functions and Duties:

  • Greet customers when entering or leaving department

  • Daily Watering and Fertilizing of all plants

  • Maintaining premium quality plants

  • Plant production

  • Unloading shipments

  • Check in a price inventory

  • Merchandising Plant Material

  • Maintaining a clean and tidy department and workspace

  • Ensure pricing is correct

  • Resolve customer complaints, guide them and provide relevant information

  • Pleasantly deal with customers to ensure satisfaction

  • Other duties assigned by Nursery Manager or Chief Executive Officer


Knowledge, Skills, and Abilities:

  • Ability to provide high level customer service

  • Product knowledge

  • Telephone etiquette

  • Verbal communication and interpersonal skills

  • Ability to merchandise goods

  • Attention to detail

  • Organizational skills

  • Ability to follow verbal and written instructions

  • Ability to work as a member of a team

  • Ability to stand and be on your feet for long periods of time

  • Ability to lift product 50lbs or more


Education and Training:

  • Fulfilled or working towards high school diploma or its equivalent

  • Prior experience in retail and customer service desirable but not required

Prior experience and education in horticulture industry desirable but not required

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