Position:  Sales Associate -Riverside Location

Status:  Part Time (not to exceed 20 hours/week or 1,040 hours/year)

Position Summary:  Sales Associates are employed to promote, merchandise and sell interior home furnishings, accessories and gifts in Village Green’s Interior Home Furnishing department.  Sales Associates also answer phones and provide other customer service as needed to support business operations.

 

Essential Functions and Duties:

  • Greeting customers

  • Answer telephones

  • Operate cash registers, scanning goods and collecting payments or issuing credits, refunds or exchanges

  • Bag, box and wrap items carefully

  • Increase sales

  • Merchandise product in attractive manner

  • Maintain sales floor appearance

  • Cross-sell products

  • Direct customers to merchandise and answer customer questions

  • Resolve customer complaints

  • Complying with verbal and written instruction

  • Check in and price inventory

  • Other duties as assigned by the Interior Furnishings Manager or Chief Executive Officer

  • Keep products and department clean

 

Knowledge, Skills and Abilities

  • Ability to provide high level customer service

  • Product knowledge

  • Telephone etiquette

  • Familiarity with Point of Sales Systems (POS) or other computer skills

  • Verbal communication and interpersonal skills

  • Ability to merchandise goods

  • Basic math skills

  • Attention to detail

  • Organizational skills

  • Ability to follow verbal and written instructions

  • Ability to work as a member of a team

  • Ability to stand for long periods of time

  • Ability to lift product up to 25 lbs.

Education and Training

  • Fulfilled or working towards high school diploma or its equivalent

  • Prior experience in retail or other customer service desirable but not required