About Your Pre-Lit Tree

Your pre-lit Christmas tree should give you many years of care-free tree lighting. The bulbs are rated to last approximately 15 holiday seasons. Some of the bulbs, however, may periodically burn out and are easily replaced. Just make sure you are using a replacement bulb that has the Volts and Amperes recommended by the manufacturer. Those numbers will be found on the light cord.

If some year a string of lights does not light there are usually 1 of 4 reasons:

• Make sure all the strings are connected together and plugged in correctly and that the connections are tight.
• Make sure there is not a loose bulb or one missing from one of the sockets. There needs to be a bulb in each socket (even a burnt out bulb) to maintain the electrical flow through the string of lights.
• Check to see if one of the bulbs on the string of 50 is very black and discolored. This would indicate that one of the bulbs has burnt out in such a manner that it has affected that entire string. Simply replace the bulb in question and the string should light.
• If 4 or more bulbs on a string have burnt out this will result in too much power going through the string and could affect all of the bulbs on the string. Replace bulbs as they burn out for maximum life of the string. An easy way to identify any of the above problems is with the “Light Keeper Pro” as described below.

If after attempting to fix the lights in the manner described above and you still have a problem, Village Green will repair the non-working string at no charge for a period of 3 years from the time you buy your tree. (One year on clearance trees, ‘Forgotten Forest’ trees, and trees purchased after Christmas) After 3 years there is a $25.00 per hour labor charge (minimum of $25.00), plus parts. Simply bring in your receipt and the section of the tree with the non-working string. Problem sections must be brought in between Nov. 1 and Jan. 15. If you are not able to bring in the faulty section an on-site tree light repair service is available in a twenty mile radius. We must have one week prior notice if a house call is needed. During the initial three warranty period there is a $25.00 charge plus parts if you want us to come to your home and a $40.00 charge plus parts after three years.

Take the Curse Out of Christmas Lights

With the “Light Keeper Pro”… Fixes the most common cause of light set failure with the squeeze of a trigger. Fixes miniature light sets, icicle and net light sets, yard decorations, pre-lit trees and decorations. On sale now. Ask at check-out counter.